NCBC Navigation Policies and Procedures Manual
NCBC Certification Test Policies and Exam Security
NCBC takes confidentiality and security seriously, therefore, each exam registrant must sign off on the Test Policies and Exam Security protocol prior to taking the exam, click here to read the document.
Certification Appeals Policy & Procedures
The National Consortium of Breast Centers Navigation Program will receive and hear appeals of adverse certification decisions from NCBC certified individuals ("certificants") and applicants for NCBC certification ("applicants") when following the proper procedures, found here.
All certification programs of the National Consortium of Breast Centers (NCBC) will be administered without discrimination because of age, sex, color, creed, disability, gender identity, health status, lifestyle, nationality, ethnicity, race, religion, marital status, sexual orientation, national origin, citizenship status, disability, status as a veteran, or other legally protected category. This policy shall apply to all aspects of each of our Certification Programs, including but not limited to its dealings with volunteers, employees and applicants. This policy also prohibits unlawful discrimination or discriminatory conduct by any Certification volunteer or NCBC staff member.
Disability Accommodation Policy
NCBC will make reasonable accommodations for the known disability of qualified individuals, who provide the appropriate document to the Certification Manager or Executive Director unless undue hardship to NCBC would result and such accommodation would not be required by Federal or State regulations.
Records Retention Policy
Certificant applications, licensure verification, scored exams, and continuing education documents are kept in a locked filing cabinet in the Certification manager’s office at the NCBC Indiana office. Electronic records including personal information, exam score and renewal data are also stored in a password protected database on a secured server in California with back ups available in the cloud.
Verification of certification, certification status, and certification expiration/renewal date can/will be provided to interested parties with written consent of the certificant. Requests are kept electronically on a secured email server or in a locked cabinet in certificant’s file.
All records are kept easily accessible while certificant has active and inactive status. When a certificant becomes decertified, paper files are kept for 7 years and electronic files are kept indefinitely, but remain secured.